Privacy Policy
Effective Date: August 5, 2026
Hands of Healing Child Placement Agency (“Hands of Healing,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete an online form, communicate with us, or engage with our programs and services.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
About Hands of Healing
Hands of Healing Child Placement Agency is a Texas nonprofit organization dedicated to recruiting, training, licensing, and supporting foster families while providing compassionate services that promote the safety, stability, and well-being of children. Our mission is to strengthen families, provide hope, and help children thrive in safe, loving homes.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Telephone number
- Mailing address
- City and county of residence
- Information regarding your interest in becoming a foster parent
- Information submitted through contact forms, event registrations, volunteer inquiries, employment applications, or other communications
- Any additional information you choose to provide
We may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Website usage statistics
- General geographic location
- Marketing campaign interactions
How We Use Your Information
We use the information we collect to:
- Respond to your questions and requests
- Provide information about foster care and our programs
- Contact individuals interested in becoming foster parents
- Schedule informational meetings, orientations, or training
- Register participants for events
- Process volunteer or employment inquiries
- Improve our website and user experience
- Measure the effectiveness of our outreach and marketing efforts
- Comply with applicable federal, state, and licensing requirements
- Protect the safety and security of our organization and website
Marketing Communications
If you voluntarily provide your contact information, we may communicate with you by:
- Telephone
- Text message (SMS), where applicable
- Postal mail
These communications may include information regarding:
- Foster care
- Orientation sessions
- Training opportunities
- Community events
- Volunteer opportunities
- Organization updates
- Other nonprofit programs and services
You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting our office.
Meta (Facebook & Instagram) Lead Forms
Hands of Healing uses Meta Lead Ads to provide information about foster care opportunities.
If you voluntarily submit information through a Facebook or Instagram Lead Form, your information is securely transmitted to Hands of Healing and used solely to:
- Respond to your inquiry
- Provide information regarding foster care
- Contact you regarding orientation or informational meetings
- Answer your questions
- Provide additional nonprofit program information
Information submitted through Meta Lead Forms is never sold or rented.
Website Analytics and Tracking Technologies
Hands of Healing uses website analytics and tracking technologies to better understand how visitors interact with our website and improve our online services.
These technologies may include, but are not limited to:
- Google Tag Manager
- Google Analytics
- Google Search Console
- Meta Pixel (Facebook & Instagram)
- Google Ads Conversion Tracking
- Microsoft Clarity or similar visitor behavior tools
- Other analytics, advertising, conversion tracking, and marketing technologies that improve our website and outreach efforts
These technologies may collect information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Website interactions
- General geographic location
- Advertising performance
- Referral sources
This information is generally aggregated and used to improve website performance, understand visitor interests, evaluate marketing effectiveness, and better connect prospective foster families with our services.
Hands of Healing does not use this information to make automated decisions regarding eligibility for foster care or any other program.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and provide certain website functionality.
Cookies may be used to:
- Remember website preferences
- Improve website functionality
- Analyze visitor behavior
- Measure marketing performance
- Enhance website security
- Improve future user experiences
Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Online Advertising
Hands of Healing may advertise through online platforms including Google, Facebook, Instagram, and other digital advertising services.
These services may use cookies or similar technologies to measure advertising performance and help display advertisements that may be relevant to individuals who previously visited our website.
Hands of Healing does not receive personally identifiable information from these advertising platforms unless you voluntarily provide your information through one of our forms or otherwise contact us directly.
SMS and Text Message Communications
If you voluntarily provide your mobile phone number and choose to receive text message communications, Hands of Healing may send messages regarding:
- Foster care information
- Orientation reminders
- Appointment confirmations
- Event notifications
- Training reminders
- Program updates
- Other nonprofit-related communications
Message frequency may vary.
Standard message and data rates may apply based on your wireless carrier.
You may opt out at any time by replying STOP or by contacting our office directly.
Embedded Content
Our website may include embedded content from third-party providers such as YouTube, Google Maps, Facebook, Instagram, Vimeo, or similar services.
Embedded content behaves in the same manner as if you visited the third-party website directly.
Those providers may collect information, use cookies, or employ additional tracking technologies according to their own privacy policies.
We encourage users to review the privacy policies of any third-party websites they visit.
Media Uploads
If you upload photographs or other media through our website, we recommend removing embedded location information (EXIF GPS data) before uploading.
Visitors may be able to download and extract location information contained within uploaded images.
Website Comments
If commenting is enabled on portions of our website, information submitted through comments may include your name, email address, IP address, browser information, and comment content for purposes of spam prevention and website security.
Comment information may be processed through automated spam detection services.
Hands of Healing reserves the right to moderate or remove comments that are inappropriate, offensive, unlawful, or unrelated to the purpose of the website.
Sharing of Information
Hands of Healing respects your privacy.
We do not sell, rent, or trade your personal information.
We may share information only when necessary:
- With trusted vendors or service providers who assist us in operating our website or nonprofit services
- When required by law
- To comply with legal obligations or court orders
- To protect the rights, safety, or property of Hands of Healing, the children and families we serve, our employees, volunteers, or the public
Any service providers working on our behalf are expected to maintain appropriate confidentiality and security standards.
Protection of Children
Hands of Healing serves children and families.
Protecting confidential information regarding children is one of our highest priorities.
We do not knowingly collect personal information directly from children through this website.
Information relating to children receiving services is managed in accordance with applicable federal laws, Texas laws, licensing requirements, and confidentiality standards governing Child Placement Agencies.
Data Retention
Hands of Healing retains personal information only as long as reasonably necessary to:
- Respond to inquiries
- Provide requested information
- Support our nonprofit programs
- Maintain organizational records
- Comply with legal and licensing requirements
Information may be retained longer when required by law or when necessary to protect the rights and interests of Hands of Healing or those we serve.
Data Security
Hands of Healing uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These safeguards include secure website technologies, encryption where appropriate, software updates, access controls, security monitoring, and staff procedures designed to maintain confidentiality.
Although no method of electronic transmission or storage is completely secure, we continually work to protect the information entrusted to us.
Your Privacy Rights
You may contact Hands of Healing at any time to:
- Request access to personal information you have provided
- Correct inaccurate information
- Update your contact information
- Request removal from future communications where applicable
- Request deletion of personal information, subject to legal and regulatory requirements
Certain information may need to be retained to comply with legal obligations or licensing requirements.
Third-Party Websites
Our website may contain links to third-party websites.
Hands of Healing is not responsible for the privacy practices or content of external websites.
We encourage visitors to review the privacy policies of those websites before providing personal information.
Changes to This Privacy Policy
Hands of Healing may update this Privacy Policy periodically to reflect changes in technology, legal requirements, organizational practices, or website functionality.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Hands of Healing Child Placement Agency
Website: https://handsofhealing.org
Phone:
Email: in**@************ng.org
Mailing Address:
Mobile Information and Marketing Communications
Hands of Healing values your privacy.
We do not sell, rent, trade, or share your personal information—including your mobile phone number, SMS consent, or other contact information—with third parties, affiliates, or marketing organizations for their own advertising or promotional purposes.
Any personal information you provide is used solely by Hands of Healing to communicate with you regarding your inquiry, foster care opportunities, nonprofit programs, events, volunteer opportunities, and related organizational communications.
If you choose to receive text messages from Hands of Healing, you may opt out at any time by replying STOP to any message or by contacting our office directly.
Hands of Healing is committed to serving children, families, foster parents, volunteers, and our community with integrity, compassion, professionalism, and respect for your privacy.