Rio Grande Valley Jobs – Hands Of Healing

Current Opportunities in Rio Grande Valley

Salary: $31,200 (Annually)

Job Summary:

We are seeking several Administrative Assistants to work for various departments within our organization. As the AA, you will be responsible for the overall management of administrative, clerical and operational functioning of the program. All duties will be performed based on professional training and experience with minimal supervision. The AA is a full-time position, directly supervised by the Program Administrator or Designee and is subject to work overtime.

This position is responsible for using sound professional judgement and best practices to ensure quality services are provided to the service population while maintaining compliance with established state and federal standards. To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990.

Success in this position calls for him/her to have a welcoming attitude and pleasant personality with excellent communication and multitasking skills and a strong work ethic.

Essential Functions:

Facilitate meetings, contribute to planning and decision making, coordinate project resources and liaise with project stakeholders to collect and disseminate project information.
Participate in project work groups and committees, providing recommendations to achieve the team’s goals.
Deliver engaging, informative and well-organized presentations, provide status reports and progress updates as needed.
Work with program staff to assist with evaluation of programs measurable goals and objectives, assist with monitoring toward achievement.
Assisting with Community Relations by securing outreach events, assisting with preparation, and assigning staff to attend.
Assisting case managers and clinicians in maintaining timely and accurate file documentation and data entry that meets the requirements of all programs.
Meet all deadlines required by program supervisor and state/federal partners.
Assist as needed with screening all incoming visitors, emails and phone calls.
Type and design general correspondence, memos, charts, etc.
Proofread copy for spelling/grammar, and layout, making appropriate changes.
Responsible for accuracy and clarity of final copy.
Report any suspected abuse or neglect to the program supervisor and all appropriate state and county enforcement agencies.
Ensures all essential parties are notified of crisis situations and keeping open communication.
Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Communicate effectively in writing and verbally in English and Spanish.
Work in a fast-paced environment.
Maintain computer literacy required to meet the responsibilities of the position.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Travel as needed.
Manage time effectively and efficiently.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

Must be at least 21 years of age at the time of hire.
High School Diploma or GED equivalent required
Five or more years administrative experience to include: advanced skill level in Microsoft Word and Excel; and experience with data entry and client documentation and maintenance of client files.
Advanced skill and experience in managing multiple databases
Bilingual (Spanish) is required

Maintain current licenses and certificates required for the position including but not limited to: First Aid, CPR, Other
Pass a pre-employment drug screen and random drug screens and maintain emotional control and professional composure at all times.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.

Physical Demands:

Must be capable of bending, stooping and lifting up to 10-15lbs to complete some of the daily tasks.
Job requires extended periods of sitting and use of various office equipment.

Work Environment:

Work is at a youth care facility at which minors receive multiple services. Noise levels vary from mild to moderate. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time.

EEO Statement:

It is the policy of Hands Of Healing to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

ASSISTANT PROGRAM DIRECTOR

Salary: $65,000 (Annually)

Job Summary:

Hands Of Healing’s Assistant Program Director is responsible for assisting in the operational, managerial, and administrative duties relating to the program. The Assistant Program Director must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.

Essential Functions:

Assist with overall supervision and management of program personnel including recruitment, hiring, training, and terminating.
Assist with collection, maintenance and submission of monthly, quarterly, and annual reports to the appropriate personnel at Hands of Healing’s Corporate Office and the Office of Refugee Resettlement (ORR).
Review monthly financials with the Program Director, to ensure compliance with operations/contract requirements. Adhere to negotiated annual budget and spending requirements.
Monitor the program facility and vehicle maintenance, inventory control and bulk purchases. Maintain a safe, clean and hazard-free environment.
Assist with facilitating the established training guidelines and curriculum for employee training.
Monitor and maintain compliance with organization, licensing, and funding source for all program departments.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Other Functions:

Assume the duties and responsibilities of the Program Director in his/her absence or as requested.
Attend all organizational required trainings.
Attend all program and department meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Travel as needed to transport youth to destinations located within the U.S and attend trainings/conferences.
Develop and maintain productive relations with federal, state and local stakeholders.
Able to handle other essential tasks as assigned and react to change productively.
Must assist in the evacuation of youth as needed due to natural disasters, inclement weather conditions, or other unforeseen occurrences.
Maintain a clean, safe and hazard-free work area.

Qualifications:

These requirements may be waived with written approval from the ORR Project Officer

Must be at least 21 years of age at the time of hire.
Must have a combination of one of the following:
- Bachelor’s degree in a social service or related field, with a minimum of three years direct childcare experience and two years of supervisory experience in a residential environment.
- Master’s degree in social services or related field, with one-year supervisory experience working with troubled youth.
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Bilingual
Cleared drug test results (this one is for Texas programs only).
Must be flexible and be willing to work irregular and long hours including evenings and weekends as the position requires on call rotation with Program Director.
Maintain annual training requirements/licensure/certifications.

Physical Demands:

Must be able to obtain Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20lbs required to complete daily tasks. Job requires extended periods of sitting and use of various office equipment.

Work Environment:

Work is at a youth care facility at which minors receive multiple services. Two shifts per twenty-four-hour period. Work shifts are subject to change. Noise levels vary from mild to moderate. Predominantly indoors, occasional outdoor monitoring or activities. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time.

EEO Statement:

CASE MANAGER

Salary: $45,760 (Annually)

Job Summary:

Hands Of Healing’s Case Manager will ensure the safe and timely release of UC within ORR timeframes. Within twenty-four (24) hours of placement, the CM will conduct and provide UC with a program orientation. The CM will work collaboratively with the designated Clinician to address the immediate needs of the UC through the development of the UC Assessments. The CM will work with the designated Clinician to develop safety plans for UC when: a history of abuse is identified; there is specific need identified (medical, physical, or behavioral), or when situations involving non-routine events take place that involve UC in care. The CMs plan for the safe and timely release of UC by gathering required information, verifying family relationships, requesting supporting documentation, and screening for risk and exploitation. Within twenty-four (24) hours of the identified sponsor, the CM will send the sponsor the FRP (family reunification packet).

They are also responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file as per HOH’s policies and protocols. The Case Managers are required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

Maintains communication with the designated Clinician to ensure all UC identified to be at risk or a victim of sexual abuse or sexual harassment, are appropriately referred and provided with in care and aftercare services. Based on information obtained, a release recommendation is identified.
Maintains contact with Case Coordinators regarding status of release recommendations, and to identify transfer recommendations for UC who do not meet placement criteria.
Document the Safety and Well Being Follow-Up Call and report any safety concerns in accordance with ORR Safety and Well Being Follow-Up Call.
Ensure the placement in care is appropriate and services provided meet the needs of the UC, CMs will have weekly interaction with UCs.
Ensure ORR safe and timely release policy revisions are appropriately implemented within required timeframes.

Tracks and monitors each UC’s progress to ensure the full range of program services are provided in an integrated and comprehensive

Collaborate with the Reunification Specialist to provide guidance and maintain current on ORR policy and release requirements to ensure timelines are met
Maintain ongoing communications with the PSA Compliance Manager to ensure all relevant in care and after care services are provided to UC, in accordance with ORR PSA Policy.
Serve as primary liaison between ORR, DHS, Border Patrol, legal services and Immigration Court.
Plan and coordinate internal departmental meetings, case staffing, repatriations, attorney-UC visits, LOPC appointments and referrals to the Young Center for Immigrant Children’s Rights.
Manage the safe and timely release process, conduct monthly random file audits, maintain knowledge of all serious incidents (SIRs), review safety plans, assist in the coordination of the HOH Evacuation Process.
Communicate all placement referrals with Lead Clinician and remain on call.
Submit daily reports to ORR including the daily capacity count (as maintained by YCWDECM), daily medical/special needs report, reunification and discharge reports and safe and timely release case status.
Ensure that the continuation of services, case management and reunification services will be provided 7 days a week.
Attend case staffing with funding source representative.
Attend all organizational required trainings.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Attend training that will enhance professional growth as Case Manager or other topics as deemed appropriate.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
Maintain a safe, clean, and hazard-free work area.
Ensure the proper supervision of youth at all times.
Able to react to change productively and handle other essential tasks as assigned.

Qualifications:

At minimum, the Case Manager must hold a Master’s degree Social Work, Psychology, Human Services, Counseling, or other social service field; or a bachelor’s degree and at least 1 year of progressive employment experience that demonstrates supervisory and case management experience.
Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by Cooperative agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping, and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting and use of various office equipment.

Work Environment:

EEO Statement:

CLINICIANS

Salary: $65,000 (Annually)

Job Summary:

Hands of Healing’s Clinicians you will conduct assessments and screenings, develop safety/supervision plans, and monitor the mental health and overall wellbeing of UC within their caseloads. The Clinician will provide services in accordance with ORR and DFPS guidelines. The Clinician provides screening of the UC’s skills and special interests, current and previous placement needs and goals, and whether the UC was a victim of physical or sexual abuse (documented under Child Protection) or has a qualifying disability (as defined in Section 3 of the ADA Act using the Checklist of Impairments that Substantially Limit Life Activities screening documented under Other Significant Issues).

The clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training, and certified counseling experience within the social service field. Hands of Healing’s Clinician team members are subject to work extended hours and weekends, and to be on-call.

Essential Functions:

Evaluate all screening findings and identify UC needs, assess placement needs, and make the necessary recommendations for the ongoing care of UC.
Maintain Case Managers informed of all assessment and screening findings and collaborate to identify the release recommendations in the best interest of UC. Due to compliance requirements involving reporting serious incidents involving UC, documentation and communication is maintained in the UC’s file and inputted into the UC Official System of Record.
Collaboratively with the Case Manager, complete the UC Assessment within the required ORR timeframes.
Provide notifications regarding serious incidents are submitted via email to program administration and ORR on a daily basis.
Work in partnership with the Case Manager to assess safety concerns and identify suitable release options for UC to meet required timeframes.
Assist Case Managers in the identification of release recommendations that are in the best interest of the UC.
Provide support and guidance to program staff to appropriately address the special needs of UC in care. These instructions include specific information about the UC, level of supervision required, discipline techniques, and behavioral intervention techniques, along with special conditions necessary to meet the special needs of UC (e.g., medications, medical care, dietary needs, psychiatric care, how to communicate with the UC, and reward systems).
Conduct intake, admission, and diagnostic assessments with clients, and document results according to Hands of Healing’s standards.
Collaborate with treatment team members and clients to develop treatment plans.
Facilitate psycho-educational and therapeutic client groups (if applicable to your clinician role)
Continually monitor the mental well-being of clients and arrange for appropriate services as needed.
Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs.
Provide clinical services within Hands of Healing’s licensing and funding source guidelines.
Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned.
Attend all required trainings and departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes/practice are adhered to.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Travel as needed for trainings or to transport youth to destinations located within the U.S.
Maintain a safe, clean, and hazard-free work area.
Always ensure the proper supervision of youth.
Able to professionally and productively react to change and handle other essential tasks as assigned.

Qualifications:

At a minimum, Clinicians must have an MSW, plus 1 year of postgraduate direct service delivery experience; or a bachelor’s degree plus 5 years of clinical employment experience in the behavioral sciences.
Licensed to independently provide mental health diagnostic assessment and treatment in Texas with at least one year of supervisory experience.
Experience working with children, youth, and/or families from high-risk backgrounds.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results.
Ability to communicate well both verbally and in writing.
Compliance with annual requirement of 50 training hours as mandated by Hands of Healing, ORR, and state licensing standards
Must be at least 21 years of age at the time of hire.

Preferred Qualifications:

Experience working with children and youth in inpatient, residential, or detention facilities.
Experience working with undocumented children and/or refugees

Physical Demands:

Must be able to obtain Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping, and lifting up to 20lbs required to complete daily tasks.

Work Environment:

Work is at a youth care facility at which minors receive multiple services. Work shifts are subject to change. Noise levels vary from mild to moderate. Predominantly indoors, occasional outdoor monitoring or activities.

EEO Statement:

It is the policy of Hands of Healing to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.

CMRS CLERK

Salary: $15.00 (Hourly)

Job Summary:

Hand of Healing’s Case Management Data Entry Clerk is responsible for supporting our Case Manager and Reunification Specialist departments within our organization. As the CMDEC you will be responsible for maintaining and uploading information into the UC Official System of Record and the maintenance of UC case files and the coordination of incoming documentation submitted by identified sponsors. Clerk, you will be responsible for the overall management of administrative, clerical, and operational functioning of those departments. All duties will be performed based on professional training and experience with minimal supervision. The Clerk is a full-time position, directly supervised by the Case Manager or Designee and is subject to work overtime.

Success in this position calls for this person to have a welcoming attitude and pleasant personality with excellent communication and multitasking skills and a strong work ethic.

Essential Functions:

Assist in preparing and sorting documents for data entry submission in the UC Official System of Record.
Scan documents, update the program’s internal database, and transcribe information into required electronic format.
Inputting and correcting information in the internal database, gathering daily arrival and departure reports required for the daily census.
Assist Case Managers with the faxing and mailing of reunification packets to sponsors, distributing sponsor correspondence, and monitoring and collecting all incoming documents from sponsors.
Contribute to planning and coordinating of project resources and liaise with project stakeholders to collect and disseminate project information.
Participate in project work groups and committees, providing recommendations to achieve the team’s goals.
Assisting case managers and clinicians in maintaining timely and accurate file documentation and data entry that meets the requirements of all programs.
Meet all deadlines required by program supervisor and state/federal partners.
Report any suspected abuse or neglect to the program supervisor and all appropriate state and county enforcement agencies.
Communicate effectively in writing and verbally in English and Spanish.
Work in a fast-paced environment.
Maintain computer literacy required to meet the responsibilities of the position.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Manage time effectively and efficiently.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

Must be at least 21 years of age at the time of hire.
High School Diploma or GED equivalent required
Two or more years administrative experience to include: advanced skill level in Microsoft Word and Excel; and experience with data entry and client documentation and maintenance of client files. preferred
Advanced skill and experience in managing multiple databases preferred
Bilingual (English/Spanish) is preferred

Maintain current licenses and certificates required for the position including but not limited to: First Aid, CPR, Other
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Cleared pre-employment and random drug test results and maintain emotional control and professional composure at all times.

Physical Demands:

Must be capable of bending, stooping, and lifting up to 10-15lbs to complete some of the daily tasks.
Job requires extended periods of sitting and use of various office equipment.

Work Environment:

Work is at a youth care facility at which minors receive multiple services. Noise levels vary from mild to moderate. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time.

EEO Statement:

FOOD SERVICE COOK

Salary: $15.00 (Hourly)

Job Summary:

Hands of Healing’s Food Service Cook (FSC) will report to the Food Service Manager and will be responsible for planning and cooking meals for the nutritional needs of all UC. The FSC will assist in the responsibility for ensuring the kitchen is in compliance with county and state level health codes. The FSC will hold a Food Manager’s Certificate and be able to work one of two shifts starting at 5:00 a.m. and ending at 9:00 p.m., 7 days a week.

Essential Functions:

Prepare three (3) complete meals and one (1) snack for all UC daily.
Prepare supplementary meals for newly arrived UC and UC who are in-transit (under DHS custody).
Responsible for completing daily inventory of food, meal temperature logs, washing dishes, and assisting in keeping the kitchen areas clean and safe.
Responsible for maintaining food storage and transporting all items needed for daily food preparation.
Assist with the development of weekly menus to provide a variety of nutritious meals to UC.
Assist with ensuring menus are considerate of the traditional cuisine customary to UC in care.
Assist FSM with ensuring maintaining a well-stocked kitchen.
Maintain a clean, safe, and hazard-free dining room and kitchen facility at all times.
Assist with ensuring that the kitchen is in compliance with health department standards.
Make suggestions to the FSM for following seasons.
Assist with ensuring food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Notify the FSM in ensuring equipment is repaired as necessary.
Participate in all team and all staff meetings and in-service training sessions.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

Knowledge of standards of food preparation, serving, and kitchen procedures.
Ability to lift and carry 30lbs including unloading food, supplies, and equipment as needed.
Visual and auditory ability to identify and respond to environmental and other hazards of the site and facilities.
One (1) year of experience in food service preparation.
Food Handler’s permit.
Must possess a valid state driver’s license preferred and be eligible to drive to facilitate program services as required by contractual agreement.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual English/Spanish
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Bending, stooping and lifting up to 30lbs required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:

Work is in a twenty-four-hour residential facility. Work shifts are subject to change. This is a fast-paced environment with various sharp objects present and extreme temperatures. Involves walking and standing for extended periods of time.

EEO Statement:

FOOD SERVICE MANAGER

Salary: $17.00 (Hourly)

Job Summary:

Hands of Healing’s Food Service Manager (FSM) will be responsible for planning, organizing, directing, and monitoring the nutritional needs of all UC. The FSM will supervise the kitchen staff to ensure the provision of nutritious meals. The FSM will be responsible for ensuring the kitchen is in compliance with county and state level health codes. The FSM will hold a Food Manager’s Certificate.

Essential Functions:

Develop and supervise scheduling to ensure the department is staffed to prepare three (3) complete meals and one (1) snack for all UC daily.
Coordinate supplementary meals for newly arrived UC and UC who are in-transit (under DHS custody).
Develop weekly menus to provide a variety of nutritious meals to UC.
Ensure menus are considerate of the traditional cuisine customary to UC in care.

Collaborate with the Medical Coordinator to plan and prepare special diets as prescribed and recommended by the program’s licensed medical provider.
Meet with Director on routine operations and personnel management of the kitchen.

Maintain a well-stocked kitchen by reviewing and monitoring the ordering of perishables and non-perishables.
Maintain a clean, safe and hazard-free dining room and kitchen facility at all times.
Ensure the kitchen is in compliance with health department standards.
Maintain inventory for food purchases and equipment including monitoring monthly waste control.
Order food and kitchen supplies consistent with menus and enrollment counts, staying within the budget.
Evaluate current season and make suggestions for following season.
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Inspect equipment and ensure equipment is repaired as necessary.

Maintain attitude of leadership, respect, and cooperation within the kitchen staff and volunteers.
Participate in all team and all staff meetings and in-service training sessions.
Participate in formal and informal performance appraisal.

Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

Knowledge of standards of food preparation, serving, and kitchen procedures.
Ability to lift and carry 30 pounds including unloading food, supplies, and equipment as needed.
Visual and auditory ability to identify and respond to environmental and other hazards of the site and facilities.
Two (2) or Three (3) years’ experience in food service preparation within a residential, institutional or educational, or large restaurant setting.
Food handler’s permit.
Must possess a valid state driver’s license preferred and be eligible to drive to facilitate program services as required by contractual agreement.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual English/Spanish
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.

Physical Demands:

Work Environment:

This is a twenty-four-hour residential facility. Work shifts are subject to change. This is a fast-paced environment with various sharp objects present and extreme temperatures. Involves walking and standing for extended periods of time.

EEO Statement:

GENERAL GROUNDSKEEPER & GENERAL MAINTENANCE WORKERS

Salary: $15.00 (Hourly)

Job Summary:

Hands Of Healing’s Maintenance Team consists of a Maintenance Grounds Keeper (MGK) and a Maintenance General Maintenance Worker (MGMW) and they are responsible respectfully as follows:

The Maintenance-Groundskeeper (MG) will be primarily responsible for conserving the program’s landscaping, to include cutting lawns, trimming trees, removing debris from walkways, maintaining and accounting for all lawn equipment, and keeping the storage room organized. The MG will also respond to maintenance work orders regarding the facility grounds. The position will include regularly monitoring and participating in the ongoing maintenance of the shelter. The MG will immediately notify the Maintenance Manager of any safety concerns.

The Maintenance General Maintenance Worker (MGMW) will be responsible for providing general carpentry needs, inspecting and maintaining plumbing, inspecting and providing general air-conditioning maintenance, with minor repairs conducted as needed. In addition, they will assist the Maintenance Manager in ensuring all facility structures are in compliance with state and local building, fire, health, and safety codes. They will also maintain all outside generators to ensure availability of electrical power in case of power outages. MGMW will be responsible for receiving and stocking of all delivered supply items. They will be responsible for assembling all office furniture and assisting personnel with office relocation, as needed. The MGMW will also maintain a current inventory of tools, account for all maintenance equipment, and ordering supplies for the maintenance department. The MGMW will be responsible for all preventative maintenance of HOH vehicles; including ensuring vehicles are clean, properly fueled, have the required factory maintenance, license plate tags and inspection stickers are current, and ensuring vehicles are fully operational. The MGMW will immediately notify the Maintenance Manager of any safety concerns. They will be responsible for responding to all after hour maintenance emergencies.

Both of these positions are staffed with individuals who recognize that they must be flexible as it pertains to hours, as they responsibilities to call for them to be “on call”.

Other Essential Functions:

Assist with overseeing facility maintenance, vehicle maintenance, security repairs of the facility’s buildings and could be called upon to assist with the construction of additional structures within shelter grounds (if applicable to your specific Maintenance role).
Assist with coordinating the program’s emergency preparedness for the event of a needed evacuation.
Maintains program facility in a safe, functional, and presentable manner.
Assist in preforming general repair/maintenance to include, but not limited to electrical, building, plumbing, landscaping, painting, carpentry, and basic remodeling (if applicable).
Ensure all maintenance equipment and supplies are accounted for at all times.
Assist in maintaining inventory and security of all maintenance equipment and supplies related to the facility and grounds.
Respond to all work orders in a timely manner.
Assist with building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, and other grounds features, which includes but is not limited to gathering and removing liter (if applicable).
Able to professionally and productively react to and handle other essential tasks as assigned.

Qualifications:

Must be at least 21 years of age at the time of hire.
1 year of experience in maintenance work preferred.
Working knowledge of plumbing, electrical and mechanical systems, basic construction knowledge and skills.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Bilingual (English/Spanish) preferred
Cleared pre-employment and random drug test results.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 50 lbs. required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:

Work is at a youth care facility at which minors receive multiple services. Work shifts are subject to change. Noise levels vary from mild to moderate.

Predominantly outdoors, occasional indoor work assignments. This is a fast-paced environment with various sharp objects present and extreme temperatures. Involves walking and standing for extended periods of time.

EEO Statement:

INSTRUCTORS

Salary: $31,200 (Annually)

Job Summary:

Hands of Healing’s Teachers and Instructor positions are responsible for curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. He/She is responsible to design and implement daily instruction of all subject areas that has been designated for their particular area of coverage.

All Teachers are required to promote a positive climate of learning and excellence where students can enhance their developmental growth.

Essential Functions:

Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for youth with diverse backgrounds.
Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include textbooks, furniture, and other equipment needed to assist in the provision of instruction.
Utilize the Hands of Healing adopted curriculum to ensure compliance with National Academic Standards.
Individualize lesson plans to meet each student’s academic level.
Assist Shift Supervisor, Shift Leader, or Program Director with the coordination of Physical Education instruction to ensure compliance with state and federal requirements (if applicable to area of educational coverage).
Develop Individualized Educational Plans that will allow proper reporting and documentation of student’s developmental progress (cognitive, emotional, social, and physical).
Implement instructional strategies to meet the academic needs of the students.
Construct vocational course and curriculum subject areas approved by Program Director or Designee which introduces youth to career choices (if applicable to area of educational coverage).
Maintain a grade book record of student’s academic progress for the report card development.
Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
Attend all organizational required trainings and trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director or designee.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Plan and coordination with Program Director or Designee special educational events to include such as but not limited to: science fairs, acculturation activities, visits to museums and water conservation center (if applicable to area of educational coverage).
Coordinate Student Council Activities and other meaningful experiences for Hands of Healing learners which promotes volunteerism and community.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
Must annually maintain any professional or para-professional certifications acquired while employed with Hands of Healing.
Always ensure the proper supervision of youth.
Able to professionally and productively react to change and handle other essential tasks as assigned.

Qualifications:

Bachelor’s degree required in the field of Education or related field (applicable for Lead Teacher and Teacher).
1-2 years of paid or unpaid experience teaching youth in a bilingual setting preferred.
Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must be able to work a flexible work schedule.
Cleared Tuberculosis test results.
Cleared pre-employment and random drug test results.
Bilingual (English/Spanish)
Must be able to communicate verbally and in writing (English/Spanish)
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20lbs required to complete daily tasks. Involves walking and standing for extended periods of time.

Work Environment:

Work is at youth care facility at which minors receive multiple services. Work shifts are subject to change to meet the needs of the program. Predominantly indoors, occasional outdoor monitoring or activities.

EEO Statement:

IT SPECIALIST

Salary: $59,000 (Annually)

Job Summary:

Hands of Healing’s IT Specialist (ITS) will provide management of the program’s network, computers, software, systems, and technology. The ITS will be current on technological innovations to ensure the efficiency of the network and the HOH database. The ITS will also oversee the ORR UC Official System of Record and maintain communication with the ORR Systems Administration. This individual will also train program staff to be efficient with the HOH database and ORR UC Official System of Record.

Essential Functions:

Responsible for the routine repair and maintenance of the computer system.
Maintain security monitoring software current to ensure safeguarding of program computer equipment.
Maintain security monitoring software current to ensure safeguarding of program computer equipment.
Coordinate service calls for on-site leased equipment.
Deploy and support computer assets.
Provide support to local and remote users.
Apply knowledge of and experience with technological concepts in systems and network troubleshooting.
Manages work orders through tracking systems as needed.
Adhere to company policies concerning confidentiality and HIPAA requirements.
Maintain record keeping, and balance and assign workload of incoming tasks.
Verify issue resolution on the customer’s behalf.

Qualifications:

Bachelor’s Degree in Computer Science, Information Technology or Computer Engineering required with 2- 3 years of IT experience.

Able to use up to 50 pounds of force occasionally and/or up to 25 pounds of force frequently and/or a small amount of force continuously to move & lift objects.
Able to communicate effectively, orally and in writing, with staff and residents.
Able to organize and prioritize work assignments.
Able to walk frequently; to stand occasionally for prolonged periods of time; to climb stairs and ladders occasionally; to squat, kneel, and twist frequently; to sit occasionally for a prolonged time.
Able to work in small or tight confined space at times.
Able to receive instructions, answer phones, etc. with some background noises.
Able to work under minimal supervision, to exercise judgment, and observe confidentiality.
Able to develop and maintain professional relationships with staff from other areas within HOH Systems.
Performs other duties as assigned.
Must be at least 21 years of age or older at the time of hire.
Hold a valid Texas driver’s license with reliable source of transportation.
Must be Bilingual (English/ Spanish)
Pass a pre-employment criminal background check and drug screen.
Travel as needed.
Manage time effectively and efficiently.
Must maintain physical and mental health characteristics that allow for efficient performance in emergency settings under tight deadlines.
Must be capable of working extended hour/shifts, including after-hours, weekends and at times Holidays.
Must maintain the capability to work from home when necessary, including but not limited to maintaining a home internet connection that is not provided by or compensated by HOH.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Bending, stooping, and lifting up to 50lbs required to complete daily tasks. Job requires extended periods of sitting, use of various office equipment.

Work Environment:

This is a twenty-four-hour residential facility, and this role works predominantly indoors, occasional outdoor activities.

EEO Statement:

LEAD CASE MANAGER

Salary: $60,000 (Annually)

Job Summary:

Hands Of Healing’s Lead Case Managers will oversee the implementation of services in accordance with ORR safe and Timely Release Policy. They are also responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file as per HOH’s policies and protocols. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

The LCM will provide oversight of the Case Management Department including all work submitted by the Co-Lead Case Manager, Case Manager, Reunification Specialist, Data Entry Clerks, Administrative Assistant, and the Reunification Records Clerk.
Provide supervision and direction to Case Managers, conducts reviews of files to verify safe and timely release services are documented in the case file.
Monitor compliance and implementation of program services.
Ensure ORR safe and timely release policy revisions are appropriately implemented within required timeframes.
Collaborate with the Reunification Specialist to provide guidance and maintain current on ORR policy and release requirements to ensure timelines are met
Maintain ongoing communications with the PSA Compliance Manager to ensure all relevant in care and after care services are provided to UC, in accordance with ORR PSA Policy.
Serve as primary liaison between ORR, DHS, Border Patrol, legal services and Immigration Court.
Plan and coordinate internal departmental meetings, case staffing, repatriations, attorney-UC visits, LOPC appointments and referrals to the Young Center for Immigrant Children’s Rights.
Manage the safe and timely release process, conduct monthly random file audits, maintain knowledge of all serious incidents (SIRs), review safety plans, assist in the coordination of the HOH Evacuation Process.
Communicate all placement referrals with Lead Clinician and remain on call.
Submit daily reports to ORR including the daily capacity count (as maintained by YCWDECM), daily medical/special needs report, reunification and discharge reports and safe and timely release case status.
Ensure that the continuation of services, case management and reunification services will be provided 7 days a week.
Attend case staffing with funding source representative.
Attend all organizational required trainings.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Attend training that will enhance professional growth in the area of Lead Case Manager and documentation, or other topics as deemed appropriate by the Program Director or Designee.

Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
Maintain a safe, clean and hazard-free work area.
Ensure the proper supervision of youth at all times.
Able to react to change productively and handle other essential tasks as assigned.

Qualifications:

At minimum, the Lead Case Manager must hold a master’s degree Social Work, Psychology, Human Services, Counseling, or other social service field; or a bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience.
Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by Cooperative agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20 lbs. required to complete daily tasks. Job requires extended periods of sitting and use of various office equipment.

Work Environment:

EEO Statement:

LEAD CLINICIAN

Salary: $77,000 (Annually)

Job Summary:

Hands of Healing’s Lead Clinician and Clinicians will be responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the program. The clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training, and certified counseling experience within the social service field. Hands of Healing’s Clinician team members are subject to work extended hours and weekends, and to be on-call.

Essential Functions:

Coordinate clinical services by providing oversight, supervision, and training of staff clinicians, monitoring clinical services documentation, and developing and maintaining ongoing partnerships with community-based providers.
Conduct intake, admission, and diagnostic assessments with clients, and document results according to Hands of Healing’s standards.
Collaborate with treatment team members and clients to develop treatment plans.
Facilitate psycho-educational and therapeutic client groups (if applicable to your clinician role)
Continually monitor the mental well-being of clients and arrange for appropriate services as needed.
Provide consultation and documentation regarding clients’ functioning, mental health status, and treatment needs.
Provide clinical services within Hands of Healing’s licensing and funding source guidelines.
Participate in and comply with all meetings, assignments, process improvement, and quality improvement initiatives as assigned.
The LC will collaborate with the Lead YCW Supervisor on duty to arrange for transportation of UC admitted to inpatient care or transferred to RTC
The LC will provide guidance to other Clinicians to ensure collaborative efforts with Case Managers, FFS and Case Coordinators to determine safe and timely release of UC.
Attend all organizational required trainings and attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Travel as needed for trainings or to transport youth to destinations located within the U.S.
Maintain a safe, clean, and hazard-free work area.
Always ensure the proper supervision of youth.
Able to professionally and productively react to change and handle other essential tasks as assigned.

Qualifications:

At a minimum, the LC must have an MSW, plus 2 years of postgraduate direct service delivery experience; or a master’s degree or Ph.D. in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement, plus 2 years of postgraduate direct service delivery experience; or a bachelor’s degree plus 5 years of clinical employment experience in the behavioral sciences. The LC must have supervisory experience and be licensed to provide clinical services in the state where the care provider is located.

Licensed to independently provide mental health diagnostic assessment and treatment in Texas with at least one year of supervisory experience.
Experience working with children, youth, and/or families from high-risk backgrounds.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results.
Ability to communicate well both verbally and in writing.
Compliance with annual requirement of 50 training hours as mandated by Hands of Healing, ORR, and state licensing standards
Must be at least 21 years of age at the time of hire.

Preferred Qualifications:

Experience working with children and youth in inpatient, residential, or detention facilities.
Experience working with undocumented children and/or refugees

Physical Demands:

Must be able to obtain Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping, and lifting up to 20lbs required to complete daily tasks.

Work Environment:

This is a twenty-four-hour residential facility at which minors receive all services. It requires three shifts to cover twenty-four-hour period which are subject to change. Predominantly indoors, occasional outdoor monitoring or activities.

EEO Statement:

LEAD TEACHER/ TEACHERS/ INSTRUCTOR

Salary: $60,000 (Annually)

Job Summary:

Hands of Healing’s Lead Teacher and Teacher positions are responsible for curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. He/She is responsible to design and implement daily instruction of all subject areas. All Teachers are required to promote a positive climate of learning and excellence where students can enhance their developmental growth.

Essential Functions:

Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for youth with diverse backgrounds.
Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include textbooks, furniture, and other equipment needed to assist in the provision of instruction.
Utilize the Hands of Healing adopted curriculum to ensure compliance with National Academic Standards.
Individualize lesson plans to meet each student’s academic level.
Assist Shift Supervisor, Shift Leader, or Program Director with the coordination of Physical Education instruction to ensure compliance with state and federal requirements.
Develop Individualized Educational Plans that will allow proper reporting and documentation of student’s developmental progress (cognitive, emotional, social, and physical).
Implement instructional strategies to meet the academic needs of the students.
Construct vocational course and curriculum subject areas approved by Program Director or Designee which introduces youth to career choices.
Maintain a grade book record of student’s academic progress for the report card development.
Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
Attend all organizational required trainings and trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director or designee.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Plan and coordination with Program Director or Designee special educational events to include such as but not limited to: science fairs, acculturation activities, visits to museums and water conservation center.
Coordinate Student Council Activities and other meaningful experiences for Hands of Healing learners which promotes volunteerism and community.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
Must annually maintain any professional or para-professional certifications acquired while employed with Hands of Healing.
Always ensure the proper supervision of youth.
Able to professionally and productively react to change and handle other essential tasks as assigned.

Qualifications:

Bachelor’s degree required in the field of Education or related field (Lead Teacher and Teacher).
1-2 years of paid or unpaid experience teaching youth in a bilingual setting preferred.
Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must be able to work a flexible work schedule.
Cleared Tuberculosis test results.
Cleared pre-employment and random drug test results.
Bilingual (English/Spanish)
Must be able to communicate verbally and in writing (English/Spanish)
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to obtain First Aid Certification (CPR) and Crisis Prevention Institute (CPI) certification. Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20lbs required to complete daily tasks. Involves walking and standing for extended periods of time.

Work Environment:

EEO Statement:

LICENSED VOCATIONAL NURSE

Salary: $54,000 (Annually)

Job Summary:

Hands Of Healing’s Licensed Vocational Nurse will be responsible for the supervision and management of the medical department, reporting to the Assistant Program Director. This individual will use sound medical and professional judgment and best practices to support the medical, safety and well-being of every child in care. He/She is also responsible for maintaining compliance with established state nursing and licensing regulatory agencies, and federal standards requirements. The LVN is directly responsible for medical care of the children to include, but not limited to well child visits, immunizations, sick child visits, documentation, supply inventory and ordering.

Essential Functions:

Perform nursing duties at designated site(s) in accordance with nursing guidelines and best practices established by the Texas Board of Nursing for Registered Nurses.
Complete accurate documentation of nursing activities performed in accordance with agency policies and procedures and contract and regulatory requirements and standards and program timeline requirements.
Meet all pre-determined deadlines required by program and federal partners.
Communicate effectively in writing and verbally in English and Spanish.
Meet all federal and state regulatory guidelines and standards that are applicable to this position.
Supervise all components of the Medical Department to include supervision of Medical Assistant.
Collaborate with medical service providers to obtain technical assistance in the implementation of medical services.
Will ensure services are expedited by ensuring a physical screening is provided to UC within forty-eight (48) business hours of admission by a local licensed healthcare professional.
Will take directives from the licensed health care provider regarding minor medical fluids, counseling UC on proper wound care, observe UC charting and reporting changes in UC’s condition, and implement medical safety plans accordingly.
Responsible for tracking of all Official System of Record data, UC medical files, ensure proper Immunizations schedules are utilized in accordance with ORR, DHHS, and TVFC policies and procedures.
Ensure timely reporting of all medical incidents (e.g., SIRs, DFPS reports).
Track and ensure specialized services include but limited to dental treatments, psychological, psychiatric, family planning, and emergency care are provided as needed for UC in care.
Conduct follow-up foster home visits for UC discharged from medical facilities.
Provide guidance and instructions to the Foster Parents regarding the treatment plan issued by licensed physician and review safety plans.
Complete the Special Need List during Hurricane season for DHS and ORR and be a point of contact with ORR Medical Team.
Remain on-call twenty-four (24) hours/seven (7) days a week for all medical related issues/emergencies.
Participate in scheduled meetings, team decisions and operations.
Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested or deemed appropriate.
Know, understand, and apply positive behavior management techniques including verbal redirection, de-escalation and containment.
Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative behavior and implement professional response, reporting and documenting procedures.
Show appreciation and affection toward children in a manner that is compassionate and professional, minimizing cultural misinterpretations.
Work collaboratively with other staff members, service providers, professionals and children.
Communicate effectively in writing and verbally in English.
Ability to work in a fast-paced environment while maintaining control and professional composure at all times and making decisions based on the needs of the program and service population.
Maintain computer literacy required to meet the responsibilities of the position.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Exhibit the ability to maintain professional people skills, oral, written, listening, and non-verbal communication skills.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

Must be at least 21 years of age at the time of hire.
Graduate from accredited Licensed Vocational Nursing Program
One (1) year nursing experience. Pediatric nursing experience
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual
Cleared drug test results (this one is for Texas programs only).
Must be flexible and be willing to work irregular and long hours including evenings and weekends.
Maintain current and annual training requirements/licensure/certifications required for the position including, but not limited to:
- Good standing as a Licensed Vocational Nurse with the state of Texas Board of Nursing
- Current BLS certifications, PALS preferred

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 15lbs required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:

EEO Statement:

MAINTENANCE MANAGER/ PERSONNEL

Salary: $17.00 (hourly)

Job Summary:

Hands Of Healing’s Maintenance Manager & Personnel is responsible for maintaining the facility in a functional, presentable, and safe condition. These positions are staffed with individuals who recognize that they must be flexible as it pertains to hours, as they responsibilities to call for them to be “on call”.

Essential Functions:

Responsible for overseeing facility maintenance, vehicle maintenance, security repairs of the facility’s buildings and supervise the construction of additional structures within shelter grounds (if applicable to your specific Maintenance role).
The MM and Maintenance team will ensure the facility structures follow all state and local building, fire, health and safety codes.
The Maintenance team will coordinate the program’s emergency preparedness for the event of a needed evacuation.
Maintain program facility in a safe, functional, and presentable manner.
Assist in preforming general repair/maintenance to include, but not limited to electrical, building, plumbing, landscaping, painting, carpentry, and basic remodeling.
Ensure all maintenance equipment and supplies are accounted for at all times.
Assist in maintaining inventory and security of all maintenance equipment and supplies related to the facility and grounds.
Respond to all work orders in a timely manner.
Request maintenance supplies and equipment as needed from Program Director or designee.
Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, and other grounds features, which includes but is not limited to gathering and removing liter.
Able to professionally and productively react to and handle other essential tasks as assigned.

Qualifications:

Must be at least 21 years of age at the time of hire.
Must have a combination of one of the following:
- Two (2) to three (3) years experience in maintenance work preferred.
- Formal maintenance training.
Working knowledge of plumbing, electrical and mechanical systems, basic construction knowledge and skills.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Bilingual (English/Spanish) preferred
Cleared pre-employment and random drug test results.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 50 lbs. required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:

This is a twenty-four-hour residential facility at which minors receive multiple services. Three shifts per twenty-four-hour period. Work shifts are subject to change.

Predominantly outdoors, occasional indoor monitoring or activities. This is a fast-paced environment with various sharp objects present and extreme temperatures. Involves walking and standing for extended periods of time

EEO Statement:

MEDICAL ASSISTANT

Salary: $31,200 (Annually)

Job Summary:

Hands Of Healing’s Medical Assistant (MA) is responsible for providing first aid care to UC, scheduling appointments with specialists, coordinating vision and hearing screenings for each UC, and transporting UC to and from these appointments. MA will ensure all UC referred by other program departments, are provided with follow-up appointments with the licensed medical provider. MA will communicate with the Medical Service Coordinator the medical needs and progress of UC, and secure medical care for UC in emergency cases. He/She is also responsible for maintaining compliance with established licensing regulatory agencies, and federal standards requirements.

Essential Functions:

Responsible for interviewing UC and documenting medical/personal information in UC medical charts.
Provide administration of medication for each UC.
Work closely with the LVN to ensure all medications are administered in accordance with the prescribing physician’s instructions.
Maintain current on all medication training, to include dispensing medication, monitoring UC for medication side effects, etc.
Monitor UC during dispensing of medication to ensure medication is applied/taken in accordance with prescription instructions.
Immediately notify the LVN of any concerns regarding UC or the administered medication.
Ensure all dispensed medications are properly logged, and maintain ongoing pill counts to ensure medication administration records are accurate.
Coordinate, maintain, and update the medication management system to allow for the administration of medication to UC in accordance with DFPS, ORR, and DHHS requirements.
Communicate all UC and staff concerns regarding medication side effects to the LVN, who will communicate with the primary physician to obtain further guidance.
Maintain all medication records, and update refill requests for all medications.

Maintain their certification in CPR. The MA will report potential health and safety hazards to the

Participate in scheduled meetings, team decisions and operations.
Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested, or deemed appropriate.
Know, understand, and apply positive behavior management techniques including verbal redirection, de-escalation, and containment.
Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative behavior and implement professional response, reporting and documenting procedures.
Work collaboratively with other staff members, service providers, professionals, and children.
Communicate effectively in writing and verbally.
Ability to work in a fast-paced environment while maintaining control and professional composure at all times and making decisions based on the needs of the program and service population.
Maintain computer literacy required to meet the responsibilities of the position.
Exhibit the ability to maintain professional people skills, oral, written, listening, and non-verbal communication skills.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

Must be at least 21 years of age at the time of hire.
Graduate from accredited Licensed Vocational Nursing Program
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results.
Must be flexible and be willing to work irregular and long hours including evenings and weekends.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 15lbs required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:

EEO Statement:

MEDICAL SERVICES COORDINATOR

Salary: $46,000 (Annually)

Job Summary:

Hands Of Healing’s Medical Service Coordinator (MSC) will communicate and collaborate with the LVN to obtain technical assistance in the implementation of medical services. The MSC responsibilities will include, completion of treatment authorization requests (TAR’s), coordination of the provision of initial physicals by a licensed physician, preparation and revision of medication logs, timely reporting of medical incidents (e.g., SIRs, DFPS reports), and preparation of immunization records for County Health Department audits. This individual will use sound medical and professional judgment and best practices to support the medical, safety and well-being of every child in care. He/She is also responsible for maintaining compliance with established regulatory agencies, and federal standards requirements.

Essential Functions:

Ensure services are expedited by ensuring a physical screening is provided to UC within forty-eight (48) business hours of admission by a local licensed health care professional and certified medical staff for all UC in care.
Coordinate, maintain, and update the medication management system under the direct supervision of the LVN to allow for the administration of medication to UC in accordance with DFPS, ORR, and DHHS policies and procedures.
MSC will maintain relationships with the local area providers, pharmacies, mental health providers, along with ORR and DHS.
Collaborates with the Director of Medical Services and will be responsible for the implementation of all changes and updates in DHS, ORR, DFPS, and the County Health Department policies and procedures.
Prepare and review statistical information for monthly, quarterly, and annual reports.
Meet all pre-determined deadlines required by program and federal partners.
Meet all federal and state regulatory guidelines and standards that are applicable to this position.
Ensure timely reporting of all medical incidents (e.g., SIRs, DFPS reports).
Participate in scheduled meetings, team decisions and operations.
Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested, or deemed appropriate.
Know, understand, and apply positive behavior management techniques including verbal redirection, de-escalation, and containment.
Know and recognize the signs of abuse, neglect, and exploitation and sexually provocative behavior and implement professional response, reporting and documenting procedures.
Work collaboratively with other staff members, service providers, professionals, and children.
Communicate effectively in writing and verbally.
Ability to work in a fast-paced environment while maintaining control and professional composure at all times and making decisions based on the needs of the program and service population.
Maintain computer literacy required to meet the responsibilities of the position.
Exhibit the ability to maintain professional people skills, oral, written, listening, and non-verbal communication skills.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

Must be at least 21 years of age at the time of hire.
Graduate from accredited Licensed Vocational Nursing Program
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results.
Must be flexible and be willing to work irregular and long hours including evenings and weekends.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping, and lifting up to 15lbs required to complete daily tasks. Most activities include repetitive motions and can include overhead reaching.

Work Environment:

EEO Statement:

ORR - YOUTH CARE WORKER

Salary: $15.00 (Hourly)

Job Summary:

The Youth Care Workers’ primary responsibility is to provide supervision of UC vital to ensuring a safe and secure environment for UC in care. YCW will provide ongoing supervision of UC during all program activities. The YCW staff are essential in providing UC with supervision, recreation, and assisting with orientation, education, and transportation during their placement in care. The YCW staff schedule will ensure twenty-four (24) hour continuity of supervision and care.

In addition, per DFPS all licensed childcare facilities are required to employ and schedule adequate number of staff to meet the needs of UC in care. DFPS Minimum Standards of care indicate licensed operations consider the age, medical, physical, and mental health conditions of UC in planning staffing patterns. DFPS also requires licensed facilities to account for employee absenteeism, hours of coverage, UC outings, medical appointments, hospitalization, specialized supervision needs, safety concerns, and dormitory structure. For this reason, HOH will implement a staffing ratio in consideration of the activity, setting, and UC supervision needs (e.g., 6:1 for off campus activities, and a ratio of 16:1 during the night).

Essential Functions:

Conduct intake services to include but not limited to: completing necessary paperwork, providing youth with an overview of the program services for initial placements of youth into the shelter.
Provide basic needs to youth upon arrival to the program (this includes but is not limited to: meal, clothing, hygiene products, shower, and bedroom assignment).
Must provide Direct Care Services to youth to ensure that ratios and appropriate supervision levels are continuously met as per state and federal requirements.
Develop positive rapport with youth while serving as a role model to create a safe and caring environment.

Documenting and reporting any issues or concerns that may arise during their scheduled

Must ensure all forms and progress notes (efforts) are properly completed to ensure compliance with state and federal requirements.
Assist with the planning and coordination of special educational events which include but is not limited to: Thanksgiving, Christmas, Easter, Recreational events (movies, amusement parks, festivals) and educational events. Youth Care Workers will assist in the coordination of student council activities and other meaningful experiences for all youth which promotes learning and community.
Provide vocational courses and curriculum in a subject area approved by the program director or designees which introduces youth to career choices.
Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Director or designee as required by state and federal requirements.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Attend all organizational required trainings and trainings that will enhance professional growth.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
In the absence of a shift leader and with the approval of the Program Director, a Youth Care Worker may be asked to serve as the interim shift leader and be responsible for overseeing program operations within their shift.

Be able to assist in the distribution of medications to youth as prescribed by Medical Provider.
Travel as needed to transport youth to destinations located within the U.S.
Attend Treatment Team Meetings to convey youth’s progress to all disciplines present.
Maintain a safe, clean, and hazard-free facility. This includes regular maintenance and general cleaning of common areas including restrooms and kitchen, rotation of laundry (linen, towels and clothes) duty, and general maintenance of outdoor areas (to include but not limited to: backyard, playground, and parking lot).
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

High School Diploma or GED.
Must be computer literate.
Must be able to maintain a flexible work schedule.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.
Must be Bilingual (English/Spanish)

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR).
Must be able to visually and auditorily supervise clients indoors and outdoors throughout the entire duration of their shift period, which lasts 12 hours or more on a typical shift.
Must be able to stand, bend, or stoop for the entire duration of the shift, as necessary.
Must be prepared and physically able to respond with appropriate protocol in a variety of dynamic supervision situations with clients of 0-17 years in age. In a sudden or emergency event, staff must be at all times physically able to run, jump, lunge, twist, push, pull, apply Hands of Healing’s approved restraint techniques, and otherwise manage or coerce the full weight of an adolescent.
While it is uncommon, all staff must be physically and mentally able to manage youth who become uncooperative, sick, violent, or display any other form of harmful or threatening behavior.
Must be prepared to administer emergency First Aid, CPR or EBI/CPI techniques to clients, regardless of the time of day or hour of the staff’s shift, the size of the client, or the staff’s level of personal fatigue.
All Staff must be able to maintain clarity of thought throughout the entirety of a shift and be able to respond quickly to duress or circumstances requiring immediate action.

Work Environment:

Work is at youth care facility at which minors receive multiple services with predominantly indoors, occasional outdoor monitoring or activities. Two shifts per twenty-four-hour period. The YCW schedule will be day shift (6:30 a.m. to 6:30 p.m.) and night shift (6:30 p.m. to 6:30 a.m.) to ensure twenty-four (24) hour continuity of supervision and care.

ORR staffing ratios policy indicates one (1) Youth Care Worker for every eight (8) UC during waking hours, and one (1) Youth Care Worker for ever sixteen (16) UC during sleeping hours must be available to provide appropriate supervision of UC. Work shifts are subject to change.

Employees and clients may be exposed to prevalent weather conditions. Position is required to eat client meals during shift with the clients.

EEO Statement:

ORR - YOUTH CARE WORKER SHIFT SUPERVISOR

Salary: $40,000 (Annually)

Job Summary:

The Youth Care Shift Supervisor (YCSS) will be responsible for oversight of childcare department and the provision of daily supervision of UC. The YCSS will be responsible for the supervision of Child Care staff including oversight of staff to UC ratio to ensure the department is adequately staffed to provide supervision, in compliance with ORR Policies and Procedures, child welfare practices, and Minimum Standards. The YCSS will conduct regular visual monitoring of staff and communicate any concerns with Program Administration.

The YCSS primary responsibility is to provide supervision of UC vital to ensuring a safe and secure environment for UC in care.

Essential Functions:

Oversee the coordination of transportation of UC to appointments and off campus outings to ensure timely transport and safe return of UC to and from the program.
Oversee the Reunification Transportation staff and coordinate the delivery of this service to UC discharged from the program.
Coordinate the proper completion of capacity management to ensure appropriate discharge of UC in the UC Official System of Record as determined by ORR Policy and Procedures.
Conduct monthly meetings and training for childcare staff, providing support and guidance, reviewing performance evaluations, and completion and reporting of SIRs.
Provide oversight of staff performance and disciplinary needs in conjunction with program administration.
Oversee all behavioral documentation within the program’s internal UC behavioral system.
Consult and collaborate with program administration, case management, and clinical staff in the development and implementation of safety and supervision plans.
Create schedules to ensure UC are provided with twenty-four (24) hour supervision
Review, report and complete documentation submitted by Youth Care Workers.
Oversee behavioral documentation of UC and coordinate transportation of UC to appointments and off campus outings to ensure timely transport and safe return of UC to and from the program.
Administering, documenting, and securing all prescribed and over the counter medication as instructed by a licensed physician.
Scheduled hours of work will include evenings, weekends, and holidays and may be on call, for all UC related issues/emergencies.
Conduct intake services to include but not limited to: completing necessary paperwork, providing youth with an overview of the program services for initial placements of youth into the shelter.
Provide basic needs to youth upon arrival to the program (this includes but is not limited to: meal, clothing, hygiene products, shower, and bedroom assignment).
Develop positive rapport with youth while serving as a role model to create a safe and caring environment.
Must ensure all forms and progress notes (efforts) are properly completed to ensure compliance with state and federal requirements.
Assist with the planning and coordination of special educational events which include but is not limited to: Thanksgiving, Christmas, Easter, Recreational events (movies, amusement parks, festivals) and educational events. Youth Care Workers will assist in the coordination of student council activities and other meaningful experiences for all youth which promotes learning and community.
Assist with the coordination of Physical Education instruction and other large muscle activities in coordination with the Program Director or designee as required by state and federal requirements.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Attend all organizational required trainings and trainings that will enhance professional growth.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.

Travel as needed to transport youth to destinations located within the U.S.
Attend Treatment Team Meetings to convey youth’s progress to all disciplines present.
Maintain a safe, clean, and hazard-free facility. This includes regular maintenance and general cleaning of common areas including restrooms and kitchen, rotation of laundry (linen, towels and clothes) duty, and general maintenance of outdoor areas (to include but not limited to: backyard, playground, and parking lot).
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

High School Diploma or GED.
Must be computer literate.
Must be able to maintain a flexible work schedule.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.
Must be Bilingual (English/Spanish)

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR).
Must be able to visually and auditorily supervise clients indoors and outdoors throughout the entire duration of their shift period, which lasts 12 hours or more on a typical shift.
Must be able to stand, bend, or stoop for the entire duration of the shift, as necessary.
Must be prepared and physically able to respond with appropriate protocol in a variety of dynamic supervision situations with clients of 0-17 years in age. In a sudden or emergency event, staff must be at all times physically able to run, jump, lunge, twist, push, pull, apply Hands of Healing’s approved restraint techniques, and otherwise manage or coerce the full weight of an adolescent.
While it is uncommon, all staff must be physically and mentally able to manage youth who become uncooperative, sick, violent, or display any other form of harmful or threatening behavior.
Must be prepared to administer emergency First Aid, CPR or EBI/CPI techniques to clients, regardless of the time of day or hour of the staff’s shift, the size of the client, or the staff’s level of personal fatigue.
All Staff must be able to maintain clarity of thought throughout the entirety of a shift and be able to respond quickly to duress or circumstances requiring immediate action.

Work Environment:

Work is at youth care facility at which minors receive multiple services. Two shifts per twenty-four-hour period. Work shifts are subject to change. Predominantly indoors, occasional outdoor monitoring or activities.

Employees and clients may be exposed to prevalent weather conditions. Position is required to eat client meals during shift with the clients.

EEO Statement:

PSA COMPLIANCE MANAGER

Salary: $54,000 (Annually)

Job Summary:

Hands Of Healing’s PSA Compliance Manager (PCM) is responsible for managing implementation and ongoing compliance with the HHS IFR: Standards to Prevent, Detect, and Respond to Sexual Abuse and Sexual Harassment Involving Unaccompanied Children (45 CFR Part § 411) and ORR policies and procedure related to sexual abuse and harassment. The PCM will be the primary liaison/point of contact for ORR’s PSA Coordinator regarding all standards contained within ORR’s Section 4 Preventing, Detecting, and Responding to Sexual Abuse and Harassment. The PCM will work with the ORR PSA Coordinator, the designated FFS, the designated PO, and the Program Director, to implement ORR PSA policy and ensure ongoing compliance. The PCM will collaborate with a multidisciplinary team of staff experienced in the provision of programmatic services and knowledgeable of child welfare practices.

Essential Functions:

Responsible for responding promptly to all ORR requests.
Collaborate with the Program Director to oversee the implementation and compliance within the program.
Ensure, with the assistance of the multidisciplinary team, that all UC identified as victims receive all necessary, immediate, and on-going, medical, mental health, and support services.
Maintain all documentation of case information in a proper manner and in accordance with ORR, DFPS, and HOH confidentiality policy.
Manages the program’s information on incidents of child sexual abuse, sexual harassment, and inappropriate sexual behavior, and maintains complete documentation and reports in a timely manner to ORR and the Program Director.
Collaborate with and provide guidance and technical assistance to the shelter care staff to implement and ensure services and policies for preventing, detecting, and responding to sexual abuse, sexual harassment, and inappropriate sexual behavior, within all HOH programs are in accordance with DFPS Minimum Standards, ORR Policy and program guidance updates.
Identify and develop PSA compliance procedures for all programs.
Ensures ongoing compliance by conducting desk and on-site monitoring and assisting the Program Managers in the identification of preventative measures within each HOH program.
Provide support and technical assistance in the coordination, planning, and implementation of PSA policy.
Maintain documentation and data collection of all HOH Programs, and prepare analysis reports, tracking, and continual improvements throughout HOH programs.
Conduct ongoing reviews of services, identify specialized training needs to include the detection of indicators and signs of sexual abuse, sexual harassment, preserving physical evidence of sexual abuse, and how to respond effectively and professionally to victims and facilitate trainings accordingly.
Remain current with all changes and updates in ORR Policy, specifically PSA compliance, and support the programs in meeting ORR and DFPS requirements.
Act in the capacity of a member of the Programmatic Team who provides guidance and support to HOH licensed childcare programs.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

At minimum, a Bachelor’s degree required in behavioral sciences, human services, or social services fields; or a bachelor’s degree in business administration or management and at least one year of experience working with child welfare standards, best practices, or quality assurance or compliance.

Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20lbs required to complete daily tasks. Job requires extended periods of sitting, and use of various office equipment.

Work Environment:

EEO Statement:

REUNIFICATION SPECIALIST

Salary: $50,000 (Annually)

Job Summary:

Hands Of Healing’s Reunification Specialist (RS) will provide assistance to the Case Managers in the ongoing identification of release options for UC within the program. The RS will maintain communication with the Lead Case Manager to facilitate the safe and timely release of UC. The RS will maintain abreast of all changes and updates in ORR safe and timely release Policy and Procedures. The RS is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

Assist Case Managers with complex cases, and communicate with UC and identified sponsors, to identify safe and timely release options.
Attend all staffing with ORR/FFS, and program departments.
Assist the Lead Case Manager in the monitoring of all UC’s files, to include review of completed Family Reunification Packet (FRP) for release recommendation submittal.
In the absence of the Lead Case Manager, will serve as a liaison between ORR/FFS, legal service provider, DHS/ICE, and Border Patrol.
Assist CM with ensuring ORR’s safe and timely release policy revisions are appropriately implemented within required timeframes.
Attend meetings that involve case staffing, repatriations, attorney-UC visits, LOPC appointments and referrals to the Young Center for Immigrant Children’s Rights.
Ensure that the continuation of services, case management and reunification services will be provided 7 days a week.
Attend all organizational required trainings.
Attend CM departmental and program meetings, when asked, to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Attend training that will enhance professional growth in the area of RS and documentation, or other topics as deemed appropriate by the Program Director or Designee.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Maintain a safe, clean, and hazard-free work area.
Ensure the proper supervision of youth at all times.
Able to react to change productively and handle other essential tasks as assigned.

Qualifications:

At minimum, the RS must hold a Bachelor’s degree Social Work, Psychology, Human Services, Counseling, or other social service field; or at least 3 years progressive employment experience that demonstrates supervisory and case management experience.
Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by Cooperative agreement.
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Must be Bilingual (English/Spanish)
Cleared pre-employment and random drug test results
Must be at least 21 years of age at the time of hire.

Physical Demands:

Work Environment:

Work is at a youth care facility at which minors receive multiple services. Work shifts are subject to change so RS must remain flexible with his/her working hours. Noise levels vary from mild to moderate. Predominantly indoors, occasional outdoor monitoring or activities.

EEO Statement:

REUNIFICATION TRANSPORT SUPERVISOR

Salary: $40,000 (Annually)

Job Summary:

Hands Of Healing’s Reunification Transport Supervisor (RTS) directly oversees the safe and expedited transportation of UC who have been discharged from UC care. The RTS will work closely with the Reunification Specialist to coordinate trip assignments, t asks, schedules, and other related functions of the safe and timely transportation of UC who have been discharged from care.

The RTS will maintain abreast of all changes and updates in ORR safe and timely release Policy and Procedures. The RTS is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions:

Ensure compliance of safety standards in transportation of UC functions.
Provide a positive experience for UC clients at all times.
Provide a transportation experience which treats all UC clients with respect and dignity at all times and is encouraging and supportive.
Greet each client at the van door and opens the van door for each client assisting them into and out of the van as needed.
Support the safety and well-being of participants at all times.

Compiles and disseminates information, keeps records, and orders supplies.
Establishes, maintains, and updates division files and reports.
Adheres to safety rules, regulations, policies, and procedures to ensure the well-being of UC clients

Attend all organizational required trainings.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Maintain a safe, clean, and hazard-free work area.
Ensure the proper supervision of youth at all times.
Able to react to change productively and handle other essential tasks as assigned.

Qualifications:

High School Diploma or GED.
Must be computer literate and possess basic computer skills.
Must be able to take concise notes and able to clearly convey accurate descriptions of things that occur.
Must be able to maintain a flexible work schedule.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Cleared pre-employment and random drug test results.
Able to follow technical instructions.
Bilingual (English/Spanish) preferred
Must be at least 21 years of age at the time of hire.

Physical Demands:

Work Environment:

EEO Statement:

SECURITY GUARD PERSONNEL

Salary: $15.00 (Hourly)

JOB SUMMARY:

Hands Of Healing’s Security Guards will be responsible for providing twenty-four (24) monitoring seven (7) days a week (to include holidays). SGs are scheduled to provide twenty-four (24) hour surveillance of the program grounds, to include monitoring the perimeter of the program grounds and ensure unauthorized individuals are not permitted access into the premises. SG are responsible for controlling facility access, always guarding the property.

This position relays any concern that might represent a danger to clients, staff, property and vehicles to the Administrator or Designee. They are also required to provides support when investigations are being conducted, when called upon to do so.

Essential Functions:

Responsible for verifying the identification of all individuals prior to having access to the program.
Require all HOH employees to present their HOH issued ID prior to entering the program.
Announces all visitors and confirm approval, with HOH Administration or Designees, to enter the facility.
Keeps record of clients leaving the premises by recording the date, time, transporting staff, vehicle number, destination, and client/staff ratio within the vehicle.
Keeps record of all vendors, service providers, attorneys, ICE and Border Patrol. Keeps a log record.
Keeps record of all fire safety equipment including fire extinguishers, evacuation routes and assists with fire drills.
Monitors staff conduct, possession of contraband and property control.
Conducts perimeter checks several times during the shift.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications and Requirements:

Responsible for verifying the identification of all individuals prior to having access to the program.
Require all HOH employees to present their HOH issued ID prior to entering the program.
Announces all visitors and confirm approval, with HOH Administration or Designees, to enter the facility.
Keeps record of clients leaving the premises by recording the date, time, transporting staff, vehicle number, destination, and client/staff ratio within the vehicle.
Keeps record of all vendors, service providers, attorneys, ICE and Border Patrol. Keeps a log record.
Keeps record of all fire safety equipment including fire extinguishers, evacuation routes and assists with fire drills.
Monitors staff conduct, possession of contraband and property control.
Conducts perimeter checks several times during the shift.
Able to react professionally and productively to change and handle other essential tasks as assigned.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR

Must be able to monitor facility indoors and outdoors by standing for long periods of time and for extended periods of time. Bending, stooping, and lifting up to 20lbs required to complete daily tasks.

EEO Statement:

SECURITY MONITOR

Job Summary: $13.00-$14.50

The Security Monitor is responsible for controlling facility access, guarding the property (via monitoring through surveillance and in person). Relays any concern to Shift Supervisor that might represent a danger to clients, staff, property and vehicles. Provides tech support when conducting investigations. #SWWR #ZR

Essential Functions::

Keeps record of clients leaving the premises by recording the, date, time, transporting staff, vehicle number, destination and client/staff ratio within the vehicle.
Keeps record of all vendors, service providers, attorneys, ICE and Border Patrol. Keeps a log record.
Responsible for inventory control of two way radios, mobile work-station units and company vehicles.
Keeps control of the main gate access by providing remote surveillance and automated access control.
Provides constant monitoring of the surveillance system; provides support by informing department leads of any areas of concern.
Keeps record of all fire safety equipment including fire extinguishers, evacuation routes and assists with fire drills.
Monitors staff conduct, possession of contraband and property control.
Conducts perimeter checks several times during the shift.
Assists Youth Care Worker, Medical, Case Management and Clinical departments with headcount by providing support through the control center as the hub to locate client’s location around the facility.
Performs other essential tasks as assigned.

Qualifications and Requirements::

High School Diploma or GED with experience working with youth either through paid or unpaid positions preferred.
Must be computer literate and possess basic computer skills, such as data entry and usage of Microsoft Office.
Must be able to maintain a flexible work schedule.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Cleared drug test results (this one is for Texas programs only).
Able to follow technical instructions.
Able to use and provide proper care of the surveillance system.

Preferred

Bilingual.

Physical Demands:

Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors by standing for long periods of time and for extended periods of time. Bending, stooping and lifting up to 15 lbs required to complete daily tasks.

This is a twenty four hour residential facility at which minors receive multiple services. Three shifts per twenty four hour period. Work shifts are subject to change. Noise levels vary from mild to moderate. Noise level varies from mild to moderate. Exposed to prevalent weather conditions.

EEO Statement

SECURITY PERSONNEL

JOB SUMMARY

Hands Of Healing’s Security Personnel is responsible for controlling facility access, guarding the property (via monitoring through surveillance and in person). This position relays any concern to Shift Supervisor that might represent a danger to clients, staff, property and vehicles. They are also required to provides support when investigations are being conducted, when called upon to do so.

Essential Functions:

Keeps record of clients leaving the premises by recording the date, time, transporting staff, vehicle number, destination and client/staff ratio within the vehicle.
Keeps record of all vendors, service providers, attorneys, ICE and Border Patrol. Keeps a log record.
Responsible for inventory control of two-way radios, mobile work-station units and company vehicles.
Keeps control of the main gate access by providing remote surveillance and automated access control.
Provides constant monitoring of the surveillance system; provides support by informing department leads of any areas of concern.
Keeps record of all fire safety equipment including fire extinguishers, evacuation routes and assists with fire drills.
Monitors staff conduct, possession of contraband and property control.
Conducts perimeter checks several times during the shift.
Assists Youth Care Worker, Medical, Case Management and Clinical departments with headcount by providing support through the control center as the hub to locate client’s location around the facility.
Performs other essential tasks as assigned.

Qualifications and Requirements:

High School Diploma or GED (preferred if applicant has experience working with youth either through paid or unpaid positions).
Must be computer literate and possess basic computer skills, such as data entry and usage of Microsoft Office.
Must be able to take concise notes and able to clearly convey accurate descriptions of things that occur.
Must be able to maintain a flexible work schedule.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Cleared drug test results (this one is for Texas programs only).
Able to follow technical instructions.
Able to use and provide proper care of the surveillance system.
Must be Bilingual

Physical Demands:

Must be able to obtain First Aid Certification (CPR) and Crisis Prevention Institute (CPI) certification.

Must be able to supervise clients indoors and outdoors by standing for long periods of time and for extended periods of time. Bending, stooping and lifting up to 15 lbs required to complete daily tasks.

This is a twenty-four-hour residential facility at which minors receive multiple services. Three shifts per twenty-four-hour period. Work shifts are subject to change.

EEO Statement

TEACHER

Salary: $50,000 (Annually)

Job Summary:

All Teachers are required to promote a positive climate of learning and excellence where students can enhance their developmental growth.

Essential Functions:

Create a safe and inclusive classroom environment of respect and rapport to ensure a positive learning experience for youth with diverse backgrounds.
Organize and prepare materials for daily instruction while ensuring the inventory of classroom materials, may include textbooks, furniture, and other equipment needed to assist in the provision of instruction.
Utilize the Hands of Healing adopted curriculum to ensure compliance with National Academic Standards.
Individualize lesson plans to meet each student’s academic level.
Assist Shift Supervisor, Shift Leader, or Program Director with the coordination of Physical Education instruction to ensure compliance with state and federal requirements (if applicable to area of educational coverage).
Develop Individualized Educational Plans that will allow proper reporting and documentation of student’s developmental progress (cognitive, emotional, social, and physical).
Implement instructional strategies to meet the academic needs of the students.
Construct vocational course and curriculum subject areas approved by Program Director or Designee which introduces youth to career choices (if applicable to area of educational coverage).
Maintain a grade book record of student’s academic progress for the report card development.
Meet departmental and program deadlines to ensure contractual compliance with reporting requirements.
Attend all organizational required trainings and trainings that will enhance professional growth in the area of Education and/or Vocational curriculum and instruction with pre-approval from program director or designee.
Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
Plan and coordination with Program Director or Designee special educational events to include such as but not limited to: science fairs, acculturation activities, visits to museums and water conservation center (if applicable to area of educational coverage).
Coordinate Student Council Activities and other meaningful experiences for Hands of Healing learners which promotes volunteerism and community.
Must assist in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
Willing to travel if needed for trainings, conferences or to transport youth to destination if reunified within the U.S.
Must annually maintain any professional or para-professional certifications acquired while employed with Hands of Healing.
Always ensure the proper supervision of youth.
Able to professionally and productively react to change and handle other essential tasks as assigned.

Qualifications:

Bachelor’s degree required in the field of Education or related field (applicable for Lead Teacher and Teacher).
1-2 years of paid or unpaid experience teaching youth in a bilingual setting preferred.
Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must be able to work a flexible work schedule.
Cleared Tuberculosis test results.
Cleared pre-employment and random drug test results.
Bilingual (English/Spanish)
Must be able to communicate verbally and in writing (English/Spanish)
Cleared pre-employment and random drug test results.
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to obtain and perform Emergency Behavior Intervention Training (EBI)/Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise clients indoors and outdoors as necessary. Bending, stooping and lifting up to 20lbs required to complete daily tasks. Involves walking and standing for extended periods of time.

Work Environment:

EEO Statement:

TRAINING ASSISTANT

Salary: $31,200 (Annually)

Job Summary:

Hand of Healing’s Training Assistant is responsible for supporting the Director of Education and Training and Planning and Development. This role will ensure a safe, caring, and productive atmosphere for all HOH programs which include the Youth Program and the Foster Care Program.

Responsibilities also consist of updating and maintaining training records as well as administrative duties including data entry, answering phones, scanning, copying, and other related duties. The TA will provide clerical support with correspondence, records, reports, files, maintaining records of monitoring visits, copying, collating information, note taking, ordering, and any other related duty to keep the office running efficiently. The TA will work a flexible schedule and will be available to work extended office hours as needed.

Essential Functions:

Reports to and is responsible for the completion of tasks assigned to him/her by the Director.
Responsible for updating and maintaining training records as well as gathering and organizing training resources for current and future trainings.
Develops visual aids and training materials and develops, updates and submits training absence reports.
Responsible for the archiving of programmatic record for all HOH programs to include Programmatic Team monitoring visits, DFPS inspections and monitoring, city and county inspections and copies of permits issued by DFPS.
Assist with CPR/First trainings and other trainings (as requested), keeping accurate and concise records.
Handle administrative tasks which include but is not limited to data entry, answering phones, scanning, copying and any other related duty.
Maintain office by ensuring it run efficiently, which includes ordering of supplies
Provide support with correspondence, records, reports, files for all HOH programs.
Maintain records of monitoring visits.
Attend all organizational required trainings
Able to react professionally and productively to change and handle other essential tasks as assigned.

Qualifications:

High school diploma or equivalent.
Must pass a criminal history check.
The ability to read and understand information and ideas presented orally and in writing.
The ability to write concisely.
Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Must be able to work a flexible work schedule.
Cleared Tuberculosis test results.
Cleared background check from appropriate entity.
Bilingual (English/Spanish)
Cleared drug test results (this one is for Texas programs only).
Must be at least 21 years of age at the time of hire.

Physical Demands:

Must be able to read, write, and communicate. While performing the responsibilities of this job, the employee is required to bend, lift, seize, hold, or otherwise work with hand or hands.

Must be capable of expressing or exchanging ideas by means of the spoken word. Must be able to lift up to 25 pounds.

Work Environment:

This position involves sitting and may involve walking or standing for periods of time. A busy environment with many unscheduled interruptions. Computer use as needed for training or documenting. Public contact position requiring appropriate business apparel.

EEO Statement:

Current Opportunities in Rio Grande Valley

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